Category Archives: Laminate

Completely Painless Flooring is Now a Reality (Part 5 of 5)

It does not take a rocket scientist to understand what flooring does but there are so many choices to make from the type of flooring to where to buy it that the quality of the consultation really becomes the distinguishing factor. It truly makes all the difference! So remember only choose a floor only after you have had the benefit of a qualified consultation and then only based on a solid understanding of how your floors will benefit you and your family so you all can enjoy these benefits more, longer! And this does not take an understanding of flooring. It takes and understanding of ourselves, our families, and our homes… and this we already know better than anyone!

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Completely Painless Flooring is Now a Reality (Part 4 of 5)

Respectable and qualified is all that’s responsible.

This may seem a bit more complicated but it’s actually the easiest… Choose a respectable and responsible company that offers qualified flooring consultation. If getting a new floor does not seem so simple… here is where the proverbial rubber meets the road. And, actually we come full circle. Getting a new floor does not require a degree in “floor-ology” or a PhD in “Negotiation and Conflict Resolution”! When we get right down to brass tacks, what we need to do is simple. We must find a reputable, responsible and respectable company that offers a selection and range of service suitable to our flooring hopes and needs. Obviously, one of the first things we must verify is that the company displays its legal responsibility through written guarantees which it openly promotes. This is how we know it will graciously uphold any and all promises thereby allowing us to enjoy all the benefits of our new floor.

Having established this, there are only a couple more things to consider.We should always avoid companies that try to lure us into the flexible pricing “game.” Respectable companies will have a stated, “Non-negotiation Policy” that is to say their price will be fixed. When working with a company where the price they charge depends on a customer’s ability to negotiate a “deal,” one must always realize we are playing a dangerous game where the company is our opponent, not our partner, and that our opponent’s obvious aim is precisely to take advantage of us! Playing this game always puts us at risk of being ripped off and over charged. Think about it this way: whenever a sales person gives you a price then (perhaps after “talking” to her supervisor, manager, boss, or even the owner, or the owner’s dog!) offers you some discount (usually
justified by some exceptional –and sensational!- circumstance, such as a one-time only discount or “because he’s just in a good mood” or “it’s the last day of the month and I want to win a sales contest” or anything) to get you to buy, you must realize this company’s sole purpose is to make money by taking advantage of you, its potential customer! Just say, “No!” This definitely does not qualify as respectable or responsible, and it’s not even fun. Because, let’s face it, where does this slippery slope end? What other disreputable tricks will a company like this pull to make more money at your expense?

Responsible flooring companies offer capable, qualified flooring consultation not sale’s gimmicks designed to fool you into buying. Qualified flooring consultation invests time and energy to learn about your flooring dreams, hopes, aspiration and needs. A qualified flooring consultant effectively refers you to the most fitting solutions available to you, your family, and your home, and will patiently explain and be able to show you your prospective new floor’s benefits. A qualified flooring consultant allows you to choose the best floor for your home and family so you can make informed decisions you know will result in making your home nicer and your life better!

Completely Painless Flooring is Now a Reality (Part 3 of 5)

Don’t depend on a warranty: get the benefit of a guarantee!

…But, what if it doesn’t…? It’s got a warranty, right? Well, yea… but… While warranties do represent an important measure of what a manufacture believes a floor can do under ideal conditions, warranties do not cover exceptions and include coverage only for those things the manufacturer can predict a floor will do under ideal conditions assuming… it has been manufactured properly. Iron-clad guarantees are different. They are the only way to go!

Look for floors that come with an iron clad Replacement Warranty. Replacement warranties usually say that if you are not happy with a floor you select before a specified time period, you can choose to have it replaced. While this seems like a terrific assurance, these warranties often come with exclusions and limitations, such as you paying for labor! Having a replacement warranty with “no exceptions,” one that covers labor makes an enormous difference. Removing both the “small print” that would disqualify you from taking advantage of this warranty and the other huge deterrent, additional cost, allows you to actually take advantage of the benefit of this warranty! One example of such a warranty is Carpet One’s Beautiful Guarantee, a replacement warranty that actually covers materials and labor! So, if within a specified amount of time you wish for any reason you had chosen differently, Carpet One will replace your floor with one of equal or lesser value at no charge! This means there is nothing to stop you from being totally happy with your new floor.

Next, look for a “Low Price Guarantee” so you can be sure you’ll get the best value for your money. While flooring stores generally keep prices competitive and so charge close to the same amount for the same products and services, you may occasionally find a “sale.” But it is an insurmountable task to shop enough to know when you have found the best deal! (Then just when you think you have
found it, the sale ends or another company puts your floor on sale and round
and round you go…) A “Low Price Guarantee” states that you won’t find the same floor with the same service offering (i.e. installation, finishing details, take-up of existing flooring, disposal of existing flooring, etc.) for less money, but if you do… the difference will be refunded to you! This allows you to shop confidently, knowing that you are getting the best price. And, if another company runs your floor on sale, you don’t have to jump in your car, scurry over there, and hurriedly give the salesman a deposit before the sale ends… A “Low Price Guarantee” assures you that you will get the best price or at least have the difference refunded. This is what I call, “Taking the ‘ouch’ out of shopping.”

The last (but not the least) warranty to look for is an “Installation
warranty
.” Let’s face it; a floor is not like most other things we buy because it is only finished after being installed. So knowing your new floor will be installed correctly proves just as important as choosing the right floor! We can choose the best, best looking floor out there; but, if it gets installed incorrectly, it will not perform properly or look right, and the result will prove extremely
disappointing! Having the assurance of an “Installation Warranty” insures that your finished floor will look and perform just like it should; so, you can enjoy all the great benefits of your new floor! And, that’s what’s important, isn’t it?

(Continued in 4 of 5)